Legal

Refund Policy

We want you confident before you begin and satisfied after. This policy explains precisely when a refund applies to Business in a Box™ and how to request one.

Last updated · January 1, 2026

1. Full refund before work begins

You may request a full refund of your Brave Bull™ service fee at any time before we submit your state formation filing or begin EIN processing. Contact us and we will refund the full amount to your original payment method.

2. After filing has been submitted

Once your entity filing has been submitted to the state, or once your EIN application has been filed with the IRS, that portion of the work cannot be reversed. From that point:

  • Government filing fees, expedite fees, and registered agent fees are non-refundable — these are paid to third parties and are not recoverable by Brave Bull™.
  • Completed service components (formation filing, EIN, address activation, phone provisioning, website build) are non-refundable once delivered.
  • Any service component not yet started is refunded on a pro-rated basis.

3. Success Pass™ and credit services

Success Pass™ enrollment is refundable before your intake is submitted to our credit service provider. Once enrollment is transmitted and monitoring is activated, the enrollment fee is non-refundable. Credit outcomes are never guaranteed, and refunds are not issued based on credit results.

4. Digital deliverables

Websites, brand assets, documents, and other digital deliverables are non-refundable once delivered to you or published, because they cannot be returned.

5. How to request a refund

Email info@brave-bull.com or call 866-480-8861 with your name, the email used at checkout, and your order date. We acknowledge every request within two business days.

6. Processing time

Approved refunds are issued to the original payment method through Stripe. Most refunds appear within 5–10 business days, depending on your bank or card issuer.

7. Chargebacks

If you believe a charge is incorrect, please contact us first — we resolve billing issues quickly and directly. Filing a chargeback before contacting us may delay resolution and suspend service delivery while the dispute is reviewed.

Contact Brave Bull™

Questions about this policy? Our team answers every message.